Support
AI Tattoo Generator – Ink Art — Design a tattoo from a few words, then try it on your own photo.
khoald2302.ai@gmail.com
Email us with any question, bug report or refund enquiry. We aim to reply within 2 business days. Including your device model and iOS version helps us answer faster.
Frequently asked questions
- I paid but the app still shows the upgrade screen.
- Tap Restore Purchases (at the bottom of the Premium screen, or in Settings → Restore Purchases). Make sure you are signed in with the same Apple Account you used to buy.
- How do I cancel my subscription?
- Subscriptions are billed by Apple, so you cancel them in your Apple Account, not in the app: open iOS Settings, tap your name, then Subscriptions. See Apple's instructions.
- How do I get a refund?
- Refunds are handled by Apple. Request one at reportaproblem.apple.com.
- Why does the app ask me to agree before creating a design?
- Designs are drawn by Magic Hour AI from the description you type. We ask first so you know exactly what is shared. If you tap Not now, nothing is sent and Try On keeps working.
- A design failed. Did I lose a credit?
- No. A credit is held while the design is being created and is only spent when you receive it. If the generation fails, the credit goes back to your wallet.
- I reinstalled the app. Where are my credits?
- Credit packs are one-time purchases, so the App Store cannot restore them. They come back through iCloud when you use the same Apple Account with iCloud turned on. If they still don't appear, email us with your Apple purchase receipt.
- Are my photos uploaded when I use Try On?
- No. Try On runs entirely on your device. Only the text description of a new design is ever sent, and only after you agree.
- How do I delete my data?
- Use Settings → Delete All Data in the app, or delete the app. Your designs and photos live only on your device, so this removes them completely.
- How is my data handled?
- See our Privacy Policy.