Support

QR Code Scanner: Barcode — Scan and create QR codes and barcodes — your history stays on your iPhone.

Email us with any question, bug report or refund enquiry. We aim to reply within 2 business days. Including your device model and iOS version helps us answer faster.

Frequently asked questions

I paid but the app still shows the upgrade screen.: Tap Restore Purchases (on the Pro screen (Restore Purchase)). Make sure you are signed in with the same Apple Account you used to buy.
How do I cancel my subscription?: Subscriptions are billed by Apple, so you cancel them in your Apple Account, not in the app: open iOS Settings, tap your name, then Subscriptions. See Apple's instructions.
How do I get a refund?: Refunds are handled by Apple. Request one at reportaproblem.apple.com.
Are my scanned codes uploaded anywhere?: No. Scanning and creating run on your device, and your history is stored only on your device. Only anonymous usage events, such as which screen was opened, are sent for analytics.
Does the app show ads?: No. The app has no advertising.
Why is there a subscription?: Scan results and creating codes are part of the Pro subscription: a weekly plan with a 3-day free trial and a yearly plan. Use Restore Purchase on the Pro screen if you already subscribed.
How do I cancel?: Open iOS Settings → your name → Subscriptions, choose QR Hub and tap Cancel. Deleting the app does not cancel a subscription.
How do I delete my data?: Delete items in History, or delete the app. Your codes live only on your device, so this removes them completely.
How is my data handled?: See our Privacy Policy.